With a wide range of garage doors, steel doors, dock systems and attic ladders, this leading European manufacturer delivers custom solutions every day to both residential and industrial clients. Innovation, safety and efficiency form the backbone of their operations — including behind the scenes, where they invest in process optimisation within SAP.
The challenge: LSMW falls short for master data changes
For large-scale data updates in SAP, the organisation relied on LSMW. However, when a mass change was required in the Business Partner master data, this approach proved insufficient. The update involved an add-on within the SAP R/3 system — something LSMW simply couldn’t handle. As a result, there was an urgent need for an alternative, reliable solution to carry out large-scale data modifications.
The solution: Process Runner immediately deployable and future-proof 
Tentive introduced Process Runner — a powerful, user-friendly tool that enables safe and fast mass changes in SAP without the need for custom development. The solution proved not only suitable for the intended Business Partner update but also immediately offered the capability to easily manage numerous other objects within SAP. This not only resolved the urgent issue but also opened the door to broader process automation within SAP.
The result: quickly operational and fully supported
Within days, the licenses were arranged, followed by an on-site training session conducted by a Tentive RPA consultant. Since then, the organisation has had a flexible and scalable solution for all mass changes within SAP.
On top of that, the organisation uses Tentive Application Support, allowing them to rely on the expertise of Tentive specialists on demand — for assistance with questions, scripts, or optimisations exactly when needed. This ensures continuous added value from their automated processes.
Tentive Consultants
Want to discover how process automation can make your SAP processes simpler, faster, and more reliable? Feel free to get in touch with us. Our consultants are happy to discuss how this tooling can benefit your organisation.
